Refund policy

Refund Policy
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 3-5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 7 business days have passed since we’ve approved your return, please contact us at healthybeauthyhub@gmail.com

 

Taxes, Duties & Fees
All import taxes, customs duties and associated fees regarding a return order are the customer’s responsibility.
These costs will be deducted from your total refund amount once the return is processed.
This applies to international orders.

 

Return Policy

We have a 14-days return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at forx5uk@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at forx5uk@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 7 day cooling off period
If your order is shipped to the European Union, you have the right to return your order within 7 days for any reason.
The item must still meet the return eligibility requirements stated above.

 

Taxes, Duties & Fees
All import taxes, customs duties, return and associated fees are the customer’s responsibility.
This applies to international orders.